This is our commitment to you:
No nasty surprises
We give you the full price of the trip with no hidden charges, local payments or kitties.
Quality guaranteed
We are committed to bringing you the best quality trip that we can, with honesty and integrity from our staff. We respond to feedback and complaints with a personal response and describe our trips fairly. Our holiday itineraries can be tailored beyond the schedule, allowing versatility and flexibility.
We are committed to bringing you the best quality trip that we can, with honesty and integrity from our staff. We respond to feedback and complaints with a personal
Protecting your personal information
We only ask for information that is strictly necessary to complete your reservation with us. We do not sell or give your information to other companies; we store it securely and, when required, we will dispose of it safely in accordance with the Data Protection Bill.
Safety and security
All our trip leaders are trained in emergency response, first aid and have local knowledge of the area. You will be briefed on safety measures that you need to adhere to during your safari whether it is in the wilderness or while mountaineering.
Someone to talk to
We have staff who are knowledgeable about all of our trips and destinations, and who will talk candidly about what is required. We offer a personal service and will provide you with the contact names and telephone numbers of our staff in the country you are travelling to, before you go.
We care
We have a very caring team of people who want to give you the best trip that we can; not a conveyor belt holiday, but one that will be remembered as really special. We care about personal service and company integrity and we are very keen to develop the relationship between the consumer and the people who make a living from tourism.
